Terms of Use

1. Acceptance of Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User", "you") and Enterfirst Pvt Ltd, the company operating the TaxEye platform ("TaxEye", "we", "us"). By registering, accessing, or using TaxEye, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree with any part of these Terms, do not use the TaxEye platform.

2. Description of Services

TaxEye provides a cloud-based SaaS platform for tax notice management, compliance tracking, reply drafting, and related services for CA firms, tax lawyers, and corporate tax teams in India. The platform includes:

• Income Tax, GST, and TDS notice management modules
• Client 360 dashboard (ITR history, 26AS, AIS/TIS)
• Practice Suite (tasks, calendar, billing)
• AI Draft Studio for reply drafting
• Client portal and document management

We reserve the right to modify, suspend, or discontinue any part of the service with reasonable notice.

3. User Accounts

• You must provide accurate and complete information when registering.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity that occurs under your account.
• Notify us immediately at [email protected] if you suspect unauthorised access to your account.
• You may not share your account credentials or allow multiple individuals to use a single seat.
• We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree NOT to:

• Use TaxEye for any unlawful purpose or in violation of applicable Indian laws
• Upload or transmit malware, viruses, or malicious code
• Attempt to gain unauthorised access to any part of the platform or to other users' data
• Reverse engineer, decompile, or attempt to extract the source code of TaxEye
• Resell, sublicense, or commercially redistribute TaxEye without written permission
• Use automated scripts to scrape, crawl, or extract data from the platform
• Submit false or misleading information to the platform
• Interfere with the proper working of the platform or its servers

5. Intellectual Property

All intellectual property in the TaxEye platform — including software, source code, design, trademarks, logos, templates, and documentation — is owned by or licensed to Enterfirst Pvt Ltd. Nothing in these Terms grants you any ownership or intellectual property rights in TaxEye.

You retain all ownership rights in the data and documents you upload to TaxEye ("Your Data"). By using the platform, you grant us a limited, non-exclusive licence to process Your Data solely to provide the services to you.

6. Your Data & Confidentiality

You are responsible for:

• Ensuring you have the legal right and/or your clients' consent to upload their personal and financial data to TaxEye
• Maintaining appropriate access controls within your account
• The accuracy and completeness of data you enter into the platform

We treat all data you upload as confidential and will not access it except as necessary to provide the services or as required by law. See our Privacy Policy and Security page for details.

7. Payment & Billing

• Subscription fees are charged in advance (monthly or annually) as per the selected plan.
• All prices are in Indian Rupees (INR) and inclusive of applicable GST unless otherwise stated.
• We offer a 14-day free trial for new accounts. No credit card is required for the trial period.
• Subscriptions auto-renew at the end of each billing period unless cancelled before the renewal date.
• Refunds are available within 7 days of payment if the platform is found to be materially non-functional. Pro-rated refunds are not available for mid-period cancellations.
• We reserve the right to modify pricing with 30 days' written notice to active subscribers.

8. Disclaimers

The platform is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the platform will be error-free, uninterrupted, or free of viruses, or that the results obtained from use of the platform will be accurate or reliable.

9. Limitation of Liability

To the maximum extent permitted by applicable Indian law, Enterfirst Pvt Ltd shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunity
• Damages arising from reliance on AI-generated content or platform outputs
• Any penalty, interest, or demand levied by a tax authority as a result of your use or misuse of the platform

Our total aggregate liability for any claim arising from use of TaxEye shall not exceed the amount paid by you to TaxEye in the three (3) months preceding the claim.

10. Termination

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period.

We may suspend or terminate your account immediately if you:

• Materially breach these Terms
• Fail to pay subscription fees
• Engage in fraudulent, illegal, or abusive conduct

Upon termination, your right to access the platform ceases. We will provide 30 days' notice before account deletion to allow you to export your data.

11. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of courts in India.

We encourage disputes to be resolved informally first. Please contact us at [email protected] before initiating any formal proceeding.

12. Contact